Frequently asked questions
How can I contact your technical team for Tech-Help in person?
Where can I buy your product?
Products can be ordered from Amzon.com and our own site.
How can I place a wholesale order?
If you order more than 20 pcs for 1 SKU, we can offer a better price by sending from our factory. It will be delivered in 1 week.
How long does it normally take to process an order?
If you order from Amazon.com, it depends on Amazon FBA. 2 days if you are Prime Member.
How can I return and refund?
Within 90-days, please send the product to us and we will refund via Paypal within 2 days after receving the product.
How can I redeem special promotion codes?
Generally, you can input the promotion code before payment and it will discount accordingly.